Telecare STEPS Orange County (180)
2100 N Broadway, Suite 101
Santa Ana, California 92706-2624
714-245-6881 Main
714-245-6891 Fax
Program News
Program Collateral & Information
Essentials at a Glance
Program Type: Community-Based Services
To Make Referrals: Referrals come from Orange County Health Care Agency, long-term care facilities, and the community.
Who We Serve:
Adults, 18 and older, who are residents of Orange County.
Persons diagnosed with a serious mental illness who may have a co-occurring substance use disorder, and who may be privately or publicly LPS conserved.
Hours of Operation:
Monday - Friday: 8:00 a.m. to 5:00 p.m.
Evenings and Saturday: By appointment only
Sunday: On-call staff
Staff are available on-call 24 hours a day and can be reached at 714-245-6881
About the Program: At Telecare’s Striving Towards Enhanced Partnerships (STEPS) program in Orange County, you have the opportunity to connect with a group of people who are here to be your support team.
Our members come to us primarily from long-term care facilities and frequently are on LPS conservatorship. We believe that recovery starts from within and will do whatever it takes to support you on your recovery journey. We have a multidisciplinary team that includes psychiatrists and nurse practitioners, nurses, a master’s-level team lead, a clinical director, personal service coordinators with experience working in mental health and co-occurring substance use, and specialists in housing, education and employment, who are all here to help you on your path. STEPS staff are trained to address the special needs of our members on LPS conservatorship and their families. We have a clinician who provides support to members and their families or significant others. We work closely with residential rehabilitation and board and care providers, where most of the STEPS members reside, to ensure collaboration of services.
Your recovery journey is guided by an individualized service plan. You help create this plan by clarifying your needs and goals moving forward. We help you enhance your recovery process though activities that empower and assist you with stabilizing your health, and by partnering with community services to ensure continuity of care outside of the program.