If you or a loved one is experiencing a physical or mental health emergency, please contact 911.

Crisis Support & Suicide Prevention:

If you are experiencing an emergency, please call 911.
This website is not for emergency support.

Client Services & Supports:

If you are a Telecare client, please contact your program directly for assistance. Contact information is included on each program’s page.


Telecare Corporate Office

1080 Marina Village Pkwy
Suite 100
Alameda, CA 94501
P: 510-337-7950
F: 510-337-7969

PR/Media Inquiries

Contact our communications team at: 510-842-5169 or by emailing communications@telecarecorp.com.

Recruiting/Job Inquiries:

Explore our jobs and apply online.
Contact our recruiting team at recruit@telecarecorp.com

Clinical/RCCS Inquiries:

If you'd like more information about our RCCS, RCM Tool, or related presentations and materials, please email: RCCSusage@telecarecorp.com.

New Business Inquiries

Please contact Telecare's main phone (510-337-7950) and you will be directed to Telecare's Development Department.

To Refer Someone or Get Access to Telecare Services:

Each Telecare program has its own specific admission criteria and referral process. If you would like to refer someone to services or get assistance yourself, the best approach is to:

  1. Visit our list of Telecare programs

  2. Contact the program you are interested in directly.

    • Each program page has a phone number and address listed.

    • The staff at each program will be the best resource to help you determine referral process or help connect you to alternative resources.


Email Us:

Please note, Telecare reviews and responds to email during business hours only (Monday to Friday, 8:00 AM to 5:00 PM, Pacific). We do not review or respond to email submissions after hours or on weekends.

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