Garfield Receives Quality and Accountability Supplemental Performance Award

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Staff and leadership team at Garfield NBC.

A huge congratulations to the staff and leadership team at Garfield Neurobehavioral Center (NBC) for receiving a $180,000 Quality and Accountability Supplemental Performance (QASP) award by the Department of Health Care Services (DHCS).

The state-developed program evaluates skilled nursing facilities quality of care. One hundred points are divided among the measurements with point values distributed for each quality indicator. Facilities receive an overall quality of care score when points from each of the quality measures are totaled.

Quality Measures categories are as follows:

• Staffing

  • Nursing Hours per Patient Day (NHPPD)

  • Direct Care Staffing Retention (optional)

• Physical Restraints— Long Stay

• “Facility Acquired” Pressure Ulcers— Long Stay and Short Stay

• Immunizations

  • Influenza— Long Stay and Short Stay

  • Pneumococcal— Long Stay and Short Stay

• Patient/Family Satisfaction

Garfield scored very well in the areas of (high) staffing, (low) physical restraint use, (few) pressure ulcers, and (high) rate of immunizations.

Nursing Home Week at Garfield

National Nursing Home Week ran from May 8 to May 14. Garfield Neurobehavioral Center celebrated both staff and residents by having fun themed dress up days, and prizes were awarded to the staff member with the most spirit. On the final day, Garfield had a luau with gifts for every staff member.

Garfield Celebrates Telecare’s 50th!

Last month, Garfield hosted a red-carpet soiree for Telecare’s 50th anniversary. Staff munched on a great buffet and delicious cake, played Telecare Trivia, and watched the 50th commemorative video, as well as one put together by staff for a special occasion. Garfield’s many longevity employees got up to say a few words, followed by a touching speech from Regional Administrator Kier Taylor who spoke on the random acts of kindness he sees from staff daily.

Thank you to Reiko Takaishi and Garfield staff for throwing a fabulous party!

Middle School Students Visit With Garfield NBC

Submitted by: Teresa E. Thomas
Clinical Director of Garfield Neurobehavioral Center

For the past two years, Garfield has partnered with a local middle school in East Oakland to bring in entertainment for the residents. These middle school students read poetry, play piano, sing, show art work and write personalized letters to our residents. Garfield staff speak with the students about healthcare careers and working with people with mental illness.

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“Dear all amazing staff members of GNC,

I just want to say thank you all so much for letting me enter your workspace and the resident’s home. The field trip was such a cool and fun thing I never thought I would do. Some things I learned was that people that have disabilities, disorders, illnesses, etc…can be funny like Robert Y, David, etc…they can have fun, and they are super cool people. Another thing I learned was that the residents don’t stay home all day. They get to go out to the A’s game, they’re fed well, they’re taken care of, and they’re cared about by everyone. One thing I loved while we were at GNC, was when I talked to Robert Y. He is a very cool person! Another thing I loved was when David was dancing to a song. I loved it. I will never forget about this amazing and fun trip. This trip is definitely the highlight of middle school. Thank you all again for welcoming me. I loved it!”

Garfield Receives Award From Oakland City Council!

Submitted by: Teresa E. Thomas, Ph.D.
Clinical Director / Garfield Neurobehavioral Center

On October 22, 2014, Garfield Neurobehavioral Center received an award by the Oakland City Council and the mayor for our community work in sponsoring monthly neighborhood clean ups. Each month, many of our staff and residents walk through our Garfield neighborhood and help to clean up the streets of Oakland. This helps us to be good neighbors and our residents love helping to beautify our community. We were all honored to have been selected.

Thank you to our awesome team at Garfield!